60-minute webinar delivered live on Tuesday, June 23, 2020

Download and view the presentation

The future is now for Work From Home (WFH). While WFH is not a new concept, COVID-19 has dramatically changed the way global leaders look at the need for, and benefits of, WFH. As a result, scaled WFH is inevitable in the global services industry, even after COVID-19-related restrictions ease.

In this webinar, we will share insights you can use in developing your global business services (GBS) WFH strategy including:

  • Convictions on the future state of WFH adoption
  • Business case for scaled WFH adoption
  • Best practices for integrating WFH into delivery models

You’ll get answers to questions such as:

  • What is the business case for scaled WFH in a post-COVID-19 world?
  • How do you determine the scale and scope of work for WFH adoption?
  • What are the key elements of integrating WFH into the GBS delivery model?
  • What talent and operating model changes are needed to build a remote workforce for the future in GBS?

Who should attend and why?
This session will help leaders across organizations evaluate impact and uncover opportunities:

  • Global Business Services / Shared Services Center / Global In-house Center Executives
  • IT Executives
  • Strategic Outsourcing and Vendor Management Executives
  • Service Provider Executives

Can’t join us live? Register anyway!
All registrants will receive an email (typically within 1-2 business days of the live presentation) containing the link to the slides and on-demand playback.

Presenters
Rohitashwa Aggarwal
Practice Director
Everest Group

Shirley Hung
Vice President
Everest Group

Eric Simonson
Managing Partner
Everest Group

More from Webinars

Events
BFSI in the AI Era - 1200x628

BFSI’s New Value Frontier: Systems of Action for Tech and Tech Services | Webinar

May 20, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
05-13-2025 - Reshaping the Software Industry_1200x628_joinus05-13-2025 - Reshaping the Software Industry_1200x628_joinus

Reshaping the Software Industry: The Rise of Systems of Action | Webinar

May 13, 2025

8 am PT | 10 am CT | 11 am ET | 4 pm BST | 8:30 pm IST

Webinar

1 hour

Events
Unpacking Uncertainty to Uncover Value – Dynamics Shaping Growth of Global Outsourcing

Unpacking Uncertainty to Uncover Value – Dynamics Shaping Growth of Global Outsourcing | Webinar

May 8, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Sustainability Today: Adapting Strategies in a Shifting Regulatory Climate

Sustainability Today: Adapting Strategies in a Shifting Regulatory Climate | Webinar

May 6, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Unlocking Potential in Next-gen Battery Technologies

Unlocking Potential in Next-gen Battery Technologies | Webinar

May 2, 2025

9 a.m. CST | 10 a.m. EST | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
The Future of Application Services: Evolving Pricing, AI-Driven Impact, and Value Differentiation Beyond 2025

The Future of Application Services: Evolving Pricing, AI-Driven Impact, and Value Differentiation Beyond 2025

May 1, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour