Full Bio

Displaying 51-60 of 69

Market Insights™
CX / Customer Experience Technology Industry

CX- and EX-related Metaverse Benefits for Enterprises | Market Insights™

by Sharang Sharma and 3 others
In the news
CX / Customer Experience Service Provider Industry

There is Little to Applaud in Recent CX Mega-mergers | In the News

by Sharang Sharma and 1 other
Events

Delivering CXM Services from Africa: Who, Where, Why, and How | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
Acquisition
CX / Customer Experience Mergers & Acquisition

Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in the Customer Experience Management Industry | Blog

by Sharang Sharma and 2 others
Blogs
Wipro Acquires Capco Creating End-to-End Digital Consulting Services
CX / Customer Experience Mergers & Acquisition

Concentrix Acquires Webhelp: A Game Changer in the Global Customer Experience Management (CXM) Landscape | Blog

by Sharang Sharma and 2 others
Blogs
Automation Banking Industry CX / Customer Experience Financial Services Industry Service Provider Industry

ChatGPT Trends – A Bot’s Perspective on How the Promising Technology will Impact BPS | Blog

by Sharang Sharma
Blogs
CX / Customer Experience

CXM Outsourcing Providers Can Thrive and Grow in the Upcoming Recession: Here’s How | Blog

by Sharang Sharma and 3 others
Blogs
CX / Customer Experience

How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn | Blog

by Sharang Sharma and 3 others
Events

Who is Leading Customer Experience Management (CXM) Services in Europe? | LinkedIn Live

Blogs
Customer Experience Management Industry
CX / Customer Experience Mergers & Acquisition

Majorel and Sitel Group® Merger Would Create a CXM Behemoth – Deal Continues Unabated M&A Activity in the Customer Experience Management Industry

by Sharang Sharma and 3 others