Who We Serve
We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.
What We Offer
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
Our Expertise
We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.
Insights
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
Company
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
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Is AI Emotion Detection Ready for Prime Time?
Gaming! What It Takes to Reach the Next Level | LinkedIn Live
On-Demand LinkedIn Live
1 hour
The Contact Center Upgraded: Everything You Need to Know About Contact Center as a Service (CCaas) | Blog
Outsourcing Your CXM Operations for the First Time – Here Are 10 Things to Consider | Blog
CXM Market’s Dream Run – What’s Driving It and Will It Last? | Blog
Sitel Group’s Acquisition of SYKES Makes a Big Statement – What Does It Mean for the CXM Industry? | Blog
Customer Experience During COVID-19 | Blog
Using Technology to Assess Contact Center Agents’ Language Skills | Blog
SIG Spring Global Executive Summit — April 15-17 | Event
Race to Reality: Full Contact Center Automation vs Fully Automated Cars | Blog
