Everest Group’s latest Forces & Foresight research revealed that the IT services industry is on the brink of a gradual recovery in 2024 after enduring the impacts of the 2008 global financial crisis and the COVID-19 pandemic.
According to Everest Group Vice President Prashant Shukla, the path to recovery this time around is expected to be more measured — unlike the sharp rebounds observed after previous downturns — and influenced by a mix of stabilizing factors and emerging demand in specific sectors.
