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LinkedIn Live

How Will Next-gen Technologies Be Financed in CXM Delivery? | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
IT Services

Five Tactics for Technology Service Providers to Guard Profit Margins Against Generative AI Impact | Blog

by Peter Bendor-Samuel and 1 other
Blogs
IT Services

Are Expectations For Gen AI Lower Than Planned? | Blog

by Peter Bendor-Samuel
In the news

Jack Madrid Sees Gen AI as Game-changer for IT-BPM Industry, Focuses on Upskilling

by Priyanka Pandey
In the news
SunStar Logo

IBPAP to Refresh 2028 Roadmap amid Gen AI’s Adoption | In the News

by Priyanka Pandey
LinkedIn Live

Leveraging Gen AI to Enhance CXM: From Innovation to Implementation | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Blogs
IT Services

Leveraging Strategic Partnerships to Unlock the Potential of Gen AI in Customer Experience Management | Blog

by Mohit Kumar and 1 other
Market Insights™
GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows | Market Insights™

by Meghna Thomas and 3 others