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Webinars

Key Opportunities for GBS Leaders: 2024 Learnings and 2025 Outlook | Webinar

On-Demand Webinar

1 hour

Blogs
Shared Services / Global Business Services Centers

If You Don’t Have a Seat at the Table, Are You on the Menu? | Blog

by Deborah Kops
Blogs
Location Strategy Shared Services / Global Business Services Centers

The Evolution and Growth of Global Capability Centers (GCCs) and the Critical Role of Providers | Blog

by Udit Anand and 1 other
Blogs
Shared Services / Global Business Services Centers

Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

by Deborah Kops
Events

Global Services Market Update: Leveraging Providers for GIC Success | Webinar

On-Demand Webinar

1 hour

PEAK Matrix®
Global In-house Center (GIC) Setup Capabilities in India - Provider PEAK Matrix® Assessment 2024
Service Provider Industry Shared Services / Global Business Services Centers

Global In-house Center (GIC) Setup Capabilities in India – Provider PEAK Matrix® Assessment

by Udit Anand and 2 others
Blogs
Operational Platforms
Automation Shared Services / Global Business Services Centers

Change Management Platforms: Are We Still Just Rearranging Deck Chairs on the Titanic? | Blog

by Parul Trivedi and 1 other
Market Insights™
IT Services Shared Services / Global Business Services Centers

IT-ADM Services Delivery from Poland – 2024 | Market Insights™

by Yash Agarwal and 2 others
Market Insights™
CX / Customer Experience Shared Services / Global Business Services Centers

CXM Services Delivery from Poland – 2024 | Market Insights™

by Yash Agarwal and 2 others
Roundtables

Assessing Talent Readiness for Next-generation Skills in GBS Organizations | Virtual Roundtable

Virtual Roundtable

1 hour 30 minutes