GBS and Shared Services Membership
We help to redefine the GBS and GCC strategy – whether by expanding the role of the GBS or streamlining operations and resources and reducing costs. We guide leaders through the talent crisis by improving access to talent and reducing locations portfolio risk.
Our membership provides years of proprietary research to ensure you stay ahead with the latest insights and are prepared for what comes next.
Everest Group's GBS and shared services membership
What we help you solve
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GBS and GCC scope and influence
Global Business Services and Global Capability Center clients consistently struggle with a lack of enterprise buy-in. We partner with our clients to export GBS and GCC expertise to the broader enterprise and deliver next-level value.
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Service delivery resilience
Our GBS and shared services membership provides unique insights that help organizations accelerate service delivery and operating model transformation as the nature of work, workers, and workplace evolves simultaneously.
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Cost optimization and tracking
GBS and GCC leaders and teams must understand how to measure the broader value that GBS and GCCs deliver and how to implement automation to deliver savings as price and cost pressure continue to increase.
Why clients choose Everest Group
The Global 1000 – the largest and most complex companies of the world – engage us to help them solve their toughest sourcing and digital transformation challenges.
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“The GBS membership is invaluable to our everyday work. It’s especially valuable to be able to reach out to an analyst and get fast answers to our tough challenges.”
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“Everest Group’s GBS membership delivers solid, actionable information – presented by leading experts in the field. It’s so helpful to finally have clarity and confidence on the right way to move forward.”
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“I’m astounded by the comprehensiveness and quality of the reports in the GBS membership. Everyone who has responsibility for a GBS center should absolutely make this part of their toolkit.”
Client strories
How we're different
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Unbiased expertise
Objective, unbiased advice that serves the needs of GBS and GCC leaders focused on maximizing success
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Actionable insights
Our analysis provides a robust combination of research and decision support to equip your teams
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Dedicated focus
Clients receive industry-specific, fact-driven GBS and GCC research that brings insights to you in your context
Included in your membership
State of the Market reports
Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments to enable quicker and more effective decisions.
Analyst Inquiry
Access to leading experts for tailored support of critical business priorities and challenges to ensure confidence in decision-making based on how your peers have navigated similar situations.
Accelerators
Case studies, tools, and diagnostics to help you assess strategies and approaches and speed efforts to focus on critical areas.
Pinnacle Model
Compare outsourcing strategies and benchmark against peers to maximize your enterprise’s impact.
Shell Seeks Global Talent Edge
Not all energy majors rely on oil and gas reserves or renewable energies to power their future. For Shell, global talent is the crucial fuel driving growth.
Recent reports
Get guidance for your journey with our latest thinking for GBS / shared services leaders
