- FAO: Paradigm Shift in Buyer Mindset | Market Insights™
- Contact Center Outsourcing (CCO) Average ACV Doubles in 2013 | Market Insights™
- US$85 Billion in Sourcing Contracts Up for Renewal Q2 2014 – Q1 2016 | Market Insights™
- BFSI, Travel & Transport, Manufacturing, Healthcare Lead AO Renewals | Market Insights™
- AO Annualized Contract Value Down or Flat in 2013 | Market Insights™
- IO Renewal Rollercoaster | Market Insights™
- Renewal/Restructure Deal Activity Q1 2014 | Market Insights™
- ITO Renewals 2014-2016 Concentrated in Three Industries | Market Insights™
- Procurement Outsourcing’s Growth Path | Market Insights™
- Three Industries Account for ~70% of BPO Renewals Through Q1 2016 | Market Insights™
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About Us
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We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
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- Who We Serve
-
How We Help
-
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
- Memberships
- Tools
- Projects
-
-
Insights
-
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
- Featured Insights
-
-
Events
-
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
- Conferences
-
-
About Us
-
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
-